fective Date: August 23, 2026
Guest House Toco – The Lookout – Guest House Toco, we respects your privacy and is committed to protecting the personal information you provide to us through our website, booking forms, inquiries, social media pages, and other communication channels.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you contact us, request availability, make a booking inquiry, or use our website, we may collect information such as:
- Full name
- Email address
- Telephone or WhatsApp number
- Check-in and check-out dates
- Number of guests
- Travel information
- Booking and accommodation preferences
- Information you provide about your trip or stay
- Any other information you voluntarily provide to us
We may also automatically receive limited technical information when you use our website, such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We use your information to:
- Respond to accommodation and booking inquiries
- Check availability and assist with reservations
- Communicate with you regarding your stay
- Provide customer service
- Process payments or booking-related transactions when applicable
- Send important information about your reservation
- Respond to questions and requests
- Improve our website, services, and guest experience
- Send promotional offers or marketing communications when you have provided the appropriate consent
- Comply with applicable legal and regulatory requirements
3. WhatsApp and Text Messages
If you choose to communicate with Guest House Toco through WhatsApp or text messaging, we may use the telephone number you provide to respond to your inquiry, provide information regarding your reservation, and communicate with you regarding your stay.
Where applicable, you may opt out of marketing communications by following the instructions provided in those messages.
4. Sharing of Information
Guest House Toco does not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business, process bookings or payments, provide website services, communicate with guests, or provide other services you request.
We may also disclose information when required by law, legal process, or a lawful governmental request.
5. Facebook and Meta Lead Forms
If you submit your information through a Facebook or Instagram lead form, the information you provide may be shared with Guest House Toco so that we can respond to your inquiry.
Meta may also process information in accordance with its own privacy policies and terms.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and support marketing or analytics activities.
You may be able to control cookies through your browser settings.
7. Protection of Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.
9. Your Privacy Rights
Subject to applicable law, you may contact us to request information about the personal information we hold about you or to request correction of information that is inaccurate or incomplete.
You may also contact us regarding questions or concerns about how your personal information is collected or used.
10. Third-Party Websites
Our website, advertisements, emails, or social media pages may contain links to third-party websites or services. Guest House Toco is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how Guest House Toco handles your personal information, please contact us:
Guest House Toco – The Lookout
L’Anse Noire Village, Toco
Trinidad and Tobago
Telephone: +1 (868) 727-9144
WhatsApp: +1 (868) 727-9144
Email: Sales@guesthousetoco.com